Lifeworks Services, Inc. hiring Fiscal Systems Coordinator in Minneapolis, Minnesota, United States | LinkedIn (2024)

DescriptionThis position will be an expert on the Cashe/EVV time keeping and billing platforms. They will be a liaison with the information technology, finance, and compliance teams, and the external vendor as the primary point of contact to lead the fiscal services team in preparation, implementation, optimization, and stabilization of the Cashe systems. They will audit department use of Cashe/EVV time keeping and billing platforms to maintain the integrity of the data and the reports. They will ensure continuous improvement of Cashe systems and related processes, procedures. They will develop and provide training to internal and external customers on the Cashe systems.

Position Title: Fiscal Systems Coordinator

Department: Program Operations

Hours: Full-time 40 hours/week, Monday – Friday (Non-Exempt)

Location: Lifeworks Services – Richfield (Hybrid) 10% in-person

Compensation: $18.27/hr+

What We Offer EmployeesLifeworks offers a comprehensive benefits package which includes:

• 18 days of PTO accrued in the first year of employment
• 11 paid holidays (New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, and a Personal Holiday)
• Medical, dental, vision, life, AD&D insurance, short & long-term disability coverage
• Health Savings Account (HSA), Flexible Savings Account (FSA), and prescription drug coverage
• Up to $3,000 annually in tuition reimbursem*nt
• 403(b) retirement plan – Lifeworks contributes 3% of your salary and matches up to 4% of employee contributions
• Employee Assistance Program (EAP)

Why Work at LifeworksLifeworks is an industry leader on the forward edge of partnering with people with disabilities in innovative, person-centered ways. Disability inclusion is our true north, guiding every service we provide and ensuring that people with disabilities have opportunities, can thrive, and defy expectations. The Lifeworks Team is collaborative, passionate, and strategic, using a person-centered approach to increase access in our communities.

Learn More About This RoleYou’ll succeed in this role if you:

• Are capable of performing the essential functions of the job, with or without reasonable accommodations.
• Have the ability to understand and communicate written and verbal directions.
• Have regular attendance, reliability and punctuality is necessary to meet the needs of the business.
• Are well organized with excellent attention to detail.
• Have an aptitude to work independently with excellent time management skills.
• Have experience working effectively with others to reach common goals and objectives.
• Are skilled at establishing and cultivating strong relationships.
• Have the ability to take initiative and strengthen relationships with current and new community.

How You’ll Be Spending Your Time

• Provide excellent customer service to external and internal customers to resolve issues or satisfy information requests. This can be facilitated either in-person, through email, zoom, or the telephone.
• Provide onboarding and training of the Cashe/EVV time keeping and billing platforms to new customers, their employees, and internal staff. This will include various delivery methods (Zoom meetings, phone, FaceTime, etc.)
• Maintain and protect confidential information according to HIPPA and internal compliance standards. Ensure adherence to state and federal employment regulations that cover their processing work.
• Support and provide training to internal staff that are using both Cashe/EVV systems.
• Develop and update all training materials for external and internal users. Be the point person for rolling out all phases of the Cashe/EVV System.
• Work with information technology and the vendor to ensure Cashe/EVV system updates, security fixes, and enhancements are properly specified, planned, tested, and completed. Coordinate change requests and required approvals.
• Collaborate with the vendor and other Lifeworks teams to optimize Cashe/EVV systems. Lead Fiscal and In-Home services efforts to implement paperwork, case management, and other functions of the Cashe platform, focused on time saving, cost reduction, user experience, and expanded functionality.
• Perform Cashe/EVV system administrative and support functions such as time entry corrections, password resets, browser/app support, and data entry.
• Provide reports to ensure accurate time processing and utilization summary reporting. Assist with utilization summaries and over under spending letters including training to external and internal customers, sending, and archiving per service line requirements.
• Provide assistance to the Program Operations Specialist with timekeeping tasks including but not limited to processing timecards for all Fiscal and In-Home Employees within the Cashe/EVV timekeeping systems. Run all corresponding reports for Fiscal and In- Home timecards and make all changes/corrections necessary for employee’s time to accurately pay. Process and create Excel T&D batches. Problem solve with employees around any questions or concerns about time entered and/or pay.
• Provide Support to program and administrative departments with other job tasks as assigned.
• Follow safety procedures and assist in identifying safety needs for self and others.
• Contribute to the organization’s mission by complying with policies and procedures, using resources wisely and performing other duties as assigned as necessary.

Requirements

• High school diploma required; minimum of three-years customer service, IT help desk, and/or human service operations related experience.
• Experience in creating training documents in multiple formats and training people both in person and remotely.
• Fluent in English, verbal and written.
• Bi/Multi-lingual preferred.
• Proficiency in Microsoft Office Suite.
• Experience in Cashe time keeping desirable, not required.
• Must pass a background study with the Department of Human Services, a drug test, clean driving record and have reliable transportation to use for work driving purposes.

Equity StatementLifeworks strives to be radically accessible, diverse, equitable, and inclusive. We appreciate the vibrancy of differences, center the voices of silenced and marginalized people, and champion universal rights.

Lifeworks Services is committed to hiring people from a variety of diverse cultures with diverse life experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, familial status; genetic information, or any other characteristic protected by law.Lifeworks Services is an equal opportunity employer, and we encourage members of diverse groups to apply.